Meet The Management Team
Experienced franchise team drives Gigi’s growth
The Gigi’s franchising leadership team is truly a team. We bring combined experiences in the food and franchising industries including What-a-Burger, Gatti’s Pizza, Dairy Queen and Jack-In-The-Box, as well as relationships that have been formed in escalating Gigi’s Cupcakes’ status.
From the beginning of each location’s development process to every store’s grand opening and beyond, our leadership team, staff and franchise support partners work closely with Gigi’s franchise owners to ensure that each Gigi’s location has everything it needs to succeed.
Gigi Butler: Founder and Chief Brand Officer
Gigi Butler opened her first Gigi’s Cupcakes location just off of Music Row in Nashville, Tennessee, in 2008. Today, with 100 locations and counting, Gigi’s is the largest cupcake franchise in the world.
But when Gigi moved from California to Nashville in 1994, building a sweet empire was not part of her plan. The singer/songwriter moved to Nashville to pursue her dream of a career in the music industry. An entrepreneur at the age of 15, she opened Gigi’s Cleaning Company. She continued that business when she landed in Music City; she cleaned houses during the day and sang at honky tonks at night. After a decade of pursuing music, Gigi stepped back and focused on her financial future. She decided to take a chance on another passion – baking.
After being turned down by several banks, she leveraged personal credit cards to fund the business. She gambled everything she had to open her first location on February 21, 2008, and she had $33 left to her name. Fortunately, her sweet treats quickly became Nashville’s delicacy dessert of choice. Soon after, Gigi’s Franchising was born, and Gigi’s Cupcakes locations began popping up throughout the South. Now they are spreading across the country.
Judy Renfrow: President and Chief Operating Officer
Ms. Renfrow has served as our President and Chief Operating Officer since June 2016. Since 2010, Ms. Renfrow has served as Principal at Renfrow Strategic Consulting, a strategic operations consulting company in the Dallas/Fort Worth, Texas area.
Jay Battle: Senior Vice President of Corporate and Franchise Operations
Mr. Battle has served as our Vice President of Operations and Vice President of Training since November 2016. Mr. Battle joined Mr. Gatti’s LP as the Vice President of Development in September 2015. From July 2012 to July 2015, Mr. Battle served as Director of Market Development and Operations for Blake’s Lotaburger in New Mexico, El Paso and Arizona. Mr. Battle was a franchisee for Tin Star restaurants from October 2009 until June 2011.
Jack Sibley: Vice President of Franchise Development
As Vice President of Franchise Development, Jack is responsible for franchise sales strategy and implementation. From 2014 through March 2017, Mr. Sibley served as President of Bamboo Juices, a consumer goods company based in Atlanta, Georgia. Jack is an experienced business operator who built a proven business model and infrastructure that enabled double-digit year-to-year growth at Bamboo. Jack received his MBA and BA from The University of Georgia.